SECURITY & COMPLIANCE

Our locations meet or exceed the certifications & compliance requirements you expect of data centers.

Our Compliance

We enable customers to meet industry regulations including HIPAA, NIST-800 and PCI.

PCI-e1626211163814

PCI-DSS

ISO

ISO 27001

SOC

SOC 1 TYPE I, SOC 2 TYPE I & II, SOC 3

isae

ISAE 3402

cdcmp

CDCMP CERTIFIED

Protecting Your Data

At Evoque we make safeguarding our customers data an imperative, with 24 x7 onsite security and alarm monitoring.

PCI-e1626211163814

PCI

nist

NIST-800​

hipaa

HIPAA

 

Facility Security Plan

Minimum of three levels of physical security in each facility.

  • Mantrap onto the data center floor
  • Staffed security is onsite 24x7 
  • 24x7 CCTV Monitoring of perimeter, ingress/ egress points and data center floor 
  • AI tracking of CCTV for physical presence tracking 
  • All doors within the facilities are monitored and alarmed
  • All containers, packages, boxes, and equipment carried into or out of the data center are subject to inspection

Access Control and Validation Records

Access to the data center is restricted to only authorized individuals.

  • Sign-in required for all ingress and egress​
  • Access card, bio-scanner or Mobile device NFC authentication​
  • All individuals must show a valid government-issued photo ID​
  • Authorized access times can be defined in the Evoque Support Portal ​
  • 90 days storage of CCTV recordings, correlated with access control and alarm systems.​
  • Access control history recorded for customer audit purposes​

Access During Emergency and Maintenance

Evoque’s disaster recovery plan ensures access control can be maintained and allow only access to authorized individuals during an emergency.

Evoque repair and maintenance requests are made and recorded in our online ticketing portal, for accountability.

  • All customers maintenance requests are tracked in the Evoque Support Portal ​
  • Maintenance and modifications of our facility's physical security in our internal CPDB system.​

Security & Compliance Questions Welcomed

Additional security and compliance information is available on each location's web page. If you have a specific compliance requirement, fill in the form and we are happy to help you further.

Reach out to learn about Evoque’s best-in-breed colocation, hybrid, and cloud professional services